The 6-bottle bundle works out at $49 a bottle; every bundle carries a 60-day refund window that starts on your purchase date.
See Visivra OfferPaid linkFirst: work out your deadline
Open your order confirmation and note the purchase date. Add 60 days — that’s the end of your window under the seller’s policy. If you’re beyond day 45, start today; parcels take time.
Step 1 — Ask support for return instructions
Contact the seller’s support via the contact page on its website or by phone (+1 323-347-4522). Have ready:
- order number;
- name and email used on the order;
- purchase date;
- number of bottles you’ll return.
Ask them to confirm the return address and whether a return reference is needed. 19655 E 35th Dr #100 Aurora, CO 80011
Message template
Subject: Return and refund — Visivra order [order number]
Hi,
I’d like to return my Visivra order for a refund under the 60-day guarantee.
Order number: [order number]
Name: [your name]
Email used: [your email]
Order date: [date]
Bottles ordered / returning: [number] / [number]
Could you confirm the return address and any reference I should add? I’ll send every bottle, including empty ones, with the packing slip, using tracked postage.
Please refund the full order amount to my original payment method.
Thanks,
[your name] · [phone]
Keep a copy of what you send and every reply.
The seller offers 2-, 3- and 6-bottle bundles. If you take prescription medicine, show the label to your pharmacist first.
See Visivra OfferPaid linkStep 2 — Pack it properly
Into the box go:
- every bottle — full, partly used and empty;
- the original packing slip;
- a note with your name, order number and email;
- any reference number support gave you.
Use padding so bottles don’t crack in transit.
Step 3 — Post with tracking
Use the address support confirms. The returns policy lists:
SHIPOFFERS, 19655 E 35th Dr #100, Aurora, CO 80011
Pay for a tracked service and keep the receipt and tracking number. Postage is your cost and isn’t refunded.
Step 4 — Follow up
- When tracking shows delivered, reply to your support thread with the tracking number.
- Allow 5–10 business days for the refund to appear after processing (the seller’s estimate).
- No refund after that? Reply again with your proof of delivery.
If things stall
Stay calm and keep everything in writing. Quote the 60-day policy on the seller’s returns page and attach your evidence (order date, tracking, delivery confirmation). If you paid by card and the seller doesn’t respond, your card issuer may be able to help with a dispute — they’ll ask for the same evidence.
Returning a 6-bottle bundle
Larger bundles need a little more care. Six bottles make a heavier parcel, so compare a couple of tracked postage options. Keep all six bottles together from the start — it’s easy to lose track of empties over two months. And because you’ll have used only about two bottles by day 60, decide early whether you’re continuing so you aren’t rushing a large return in the final week.
What happens after the warehouse receives it
Once SHIPOFFERS receives and checks the parcel, the refund is issued to your original payment method. The seller says it can take 5–10 business days to appear, depending on your bank or card provider. Keep your tracking record and correspondence until the money is back in your account.
Return checklist
- Deadline calculated (purchase date + 60 days)
- Support contacted; address confirmed
- All bottles packed, including empties
- Packing slip included
- Tracked postage; receipt kept
- Delivery confirmed with support
- Refund checked on statement
Covered for 60 days from the day you pay. The seller’s returns policy asks you to send back every bottle — opened, unopened or empty — together with the packing slip, to SHIPOFFERS, 19655 E 35th Dr #100, Aurora, CO 80011. You cover the return postage. Once the parcel is processed, the money goes back to your original payment method, typically within 5–10 business days. Walkthrough: how to return Visivra.
Orders go through the seller’s BuyGoods checkout. Check the final total and screenshot it before you confirm.
See Visivra OfferPaid linkCommon questions
How do I return Visivra?
Contact the seller’s support, then post every bottle with the packing slip to the confirmed address using tracking, within 60 days of ordering.
Can I keep the unopened bottles and get a partial refund?
The policy requires all bottles to be returned. Ask support directly if you want to discuss a partial return.
Where do Visivra returns go?
The policy lists SHIPOFFERS, 19655 E 35th Dr #100, Aurora, CO 80011. Confirm with support before posting.
Who pays return postage?
You do, and it isn’t refunded.
Can this website process my return?
No. We’re independent and can’t access orders.
Sources
Each reference was opened and read when this page was last updated (October 18, 2026).
*The Food and Drug Administration has not evaluated these statements. Visivra is not intended to diagnose, treat, cure, or prevent any disease. We publish general information, not personal medical advice: please check with your doctor, pharmacist or eye-care professional before starting a supplement — particularly during pregnancy or breastfeeding, alongside medication, or with an existing eye condition.